🇮🇳 India Focused

91iD™ FAQ & Help Center

Find clear answers about 91iD™, product identification, verification, EAN-13, business services and support for users and businesses in India.

Help & Support 91iD™ Academy Verify Products

01Getting Started

What is 91iD™?›

Why was 91iD™ created?›

How does 91iD™ work?›

Who can use 91iD™?›

How do I get started with 91iD™?›

Is 91iD™ a government organization?›

Is 91iD™ an EAN/GTIN issuing authority?›

02(a)91iD™ Identity & Scope

What is a 91iD™ product identity?›

02(b)Account & Membership

How do I create a 91iD™ account?›

What information is needed for registration?›

Can an individual use 91iD™?›

Can a business create a 91iD™ account?›

How do I access my 91iD™ dashboard?›

How do I update my account information?›

How do I verify my email address?›

What should I do if I cannot access my account?›

03(a)Company Profile

What is a 91iD™ Company Profile?›

Why should a business create a company profile?›

What information can be added to a company profile?›

Can a company update its profile later?›

How does company verification work?›

Who can view company profile information?›

Can a company profile show GST verification?›

How can I contact 91iD™ about a company profile?›

03(b)Company & Product Registration

How can a business register with 91iD™?›

How can a business register products with 91iD™?›

What is the 91iD™ numbering system?›

04(a)Product Registration

What is product registration in 91iD™?›

Who can register products?›

04(b)Product Registration

How does a business register a product?›

What information is needed to register a product?›

04(c)Product Registration

Can a business register multiple products?›

Can product information be updated after registration?›

04(d)Product Registration

What is a product identity?›

What is a product identification number?›

05EAN-13 & Barcode

What is an EAN-13 barcode?›

How does an EAN-13 barcode work?›

What information is represented by an EAN-13 barcode?›

Can an EAN-13 barcode be scanned?›

What is the difference between a barcode and a QR code?›

What is the difference between EAN and UPC?›

What is the difference between EAN, UPC and GTIN?›

Why do products use barcodes?›

0691iD™ vs GS1 / GTIN

Is 91iD™ the same as GS1?›

Does 91iD™ issue GS1 GTINs?›

Can a 91iD™ identity be described as a GS1 identifier?›

Why should 91iD™ and GS1 be kept separate?›

What is GTIN?›

What is the relationship between EAN-13 and GTIN-13?›

Can a marketplace require a different product identifier?›

Where can I learn more about 91iD™ and EAN-13?›

07Product Verification

How can I verify a product using 91iD™?›

What happens when I scan a 91iD™ product identifier?›

What information can a customer see after verification?›

Can customers verify product information online?›

How does barcode verification help customers?›

What happens if a product cannot be found?›

What happens if two products use the same identifier?›

Can verification prove that a product is genuine?›

08Certificates

What is a 91iD™ certificate?›

What is a 91iD™ Barcode Registration Certificate?›

How can a certificate be verified?›

Does a certificate contain a QR code?›

What information can appear on a certificate?›

Can a business print its certificate?›

Where can I find certificate verification?›

What should I do if certificate details look incorrect?›

09GST Verification

What is 91iD™ GST verification?›

How does GST verification work?›

What is a verified GST profile?›

Who can see full GST details on a verified profile?›

Is GST verification the same as product verification?›

Can GST information be displayed publicly?›

What should I do if GST verification fails?›

Where can I learn about the 91iD™ GST verified profile?›

10Academy

What is 91iD™ Academy?›

Who can use 91iD™ Academy?›

What can I learn in 91iD™ Academy?›

How are Academy lessons organized?›

What are Academy Parts and Lessons?›

Is there a final assessment in the Academy?›

Can I track my Academy progress?›

Where can I start learning about barcodes?›

11Referral & Network

What is the 91iD™ referral system?›

How does 91iD™ Refer & Grow work?›

Who can participate in the 91iD™ network?›

What is the 91iD™ Member Network?›

How can I refer a business to 91iD™?›

Where can I see my referral information?›

Can network members promote 91iD™ services?›

Where can I get help with a referral?›

12Events & Registration

What is 91iD™ Events & Registration?›

How can I register for a 91iD™ event?›

What information may be requested during event registration?›

Do 91iD™ events have registration IDs?›

Can an event registration confirmation be verified?›

Where can I find upcoming 91iD™ events?›

What should I do if event registration fails?›

Where can I find event announcements?›

13News & Updates

What is 91iD™ News & Updates?›

Where can I find 91iD™ news?›

What are 91iD™ announcements?›

How can I follow new 91iD™ updates?›

What is the difference between News and Academy content?›

Where can I find 91iD™ workshops and awareness sessions?›

Can 91iD™ publish business/product-identification updates?›

Where can I find the latest 91iD™ announcements?›

14Amazon & Flipkart

Can 91iD™ services be used by online sellers?›

Can 91iD™ product identities be used with Amazon?›

Can 91iD™ product identities be used with Flipkart?›

Does a marketplace accept every type of product identifier?›

What should a seller check before listing a product?›

Is 91iD™ the same as a marketplace barcode requirement?›

Can a seller use a barcode on product packaging?›

Where can sellers get help with product identification?›

15API & Technical Integration

Does 91iD™ provide an API?›

What is the 91iD™ Global API Developer Network?›

Who can use the 91iD™ API?›

What can an API integration do?›

Where should developers find current API endpoints?›

Does 91iD™ provide public verification endpoints?›

What should a developer do if an API request fails?›

How should developers handle 91iD™ API data?›

16Search & Public Product Pages

How can I search for a 91iD™ product?›

What is a public 91iD™ product page?›

What information can appear on a product page?›

Can a customer search by product identifier?›

How does 91iD™ product search help customers?›

Can public product pages be indexed by search engines?›

What should I do if a product page is not found?›

Where can I find the 91iD™ product verification page?›

17Troubleshooting

Why is my 91iD™ verification not working?›

Why can I not find a registered product?›

What should I do if my email verification does not arrive?›

What should I do if I cannot log in?›

Why is a barcode not scanning?›

What should I check before contacting support?›

How do I report incorrect product information?›

Where can I get technical support?›

18Privacy, Security & Legal

How does 91iD™ handle account information?›

What information should I avoid publishing publicly?›

Why may sensitive business information be masked?›

How does 91iD™ protect verification information?›

Can public product information be different from private account information?›

Is 91iD™ a government authority?›

Is 91iD™ affiliated with GS1?›

Where can I ask a privacy or legal question?›

19Pricing & Plans

Is 91iD™ free to use?›

What is included in the free 91iD™ offer?›

How many product identities can be registered under the free offer?›

When can maintenance charges apply?›

What services may require payment?›

Where can I see the current 91iD™ pricing?›

Can pricing or plans change?›

Who should I contact about billing?›

20Contact & Support

How can I contact 91iD™ support?›

Where is the 91iD™ Help & Support page?›

What details should I include in a support request?›

How can I report a product verification issue?›

How can I report a website problem?›

How can a business ask about registration?›

Where can I ask about API integration?›

Where can I find official 91iD™ resources?›

21Accessibility & Assistive Features

What is the 91iD™ Accessibility Assistant?›

How do I open the 91iD™ Accessibility Assistant?›

Can the 91iD™ Accessibility Assistant read page text aloud?›

Does the 91iD™ Accessibility Assistant support Hindi speech?›

Can I change text size with the Accessibility Assistant?›

What does High Contrast do?›

Who may benefit from the 91iD™ Accessibility Assistant?›

Does the Accessibility Assistant replace a screen reader or guarantee full accessibility?›

Need more detail?

Use the existing 91iD™ guides and Academy for detailed explanations. The FAQ is designed as a concise help layer rather than a duplicate of every article on the site.